Platform Help Center

Welcome to the new Technic Support center!

Hey guys!

Welcome to the new Technic Support center! Support for our products will now happen on here instead of the Forums. Let me lay out some ground rules.

The Technic Support center will be strictly for the Technic Platform ecosystem. Now this includes the following: 

  • Technic Launcher
  • Technic Platform (site)
  • Technic Forums
  • Technic Platform API
  • Technic Solder
  • Technic Solder API

Support for the Technic Launcher will strictly be for issue pertaining to:

  • Installation/Updating
  • UI (User Interface) issues
  • Packs not installing correctly (modpack author support, users will need to use the report function on the Platform site.)
  • Discover or News pages not properly displaying.
  • Portable Mode

Issues with 3rd party packs not installing/playing can be handled on the Forums or with the report feature on the Technic Platform.

Support for the Technic Platform will strictly be pertaining to:

  • Registering/Login Issues
  • Issues with any personal/Modpack pages not displaying (Whoops! error)
  • Download the Launcher
  • Posting statuses
  • Commenting on statuses or on users profile pages

Support for the Technic Forums will strictly be pertaining to:

  • Accounts (Registering/Login/Deletion issues)

Support for Technic Solder will strictly Knowledge Base related. No tickets for Solder will be accepted. Technic Solder issues will be handled on GitHub.

Support for Technic Platform/Solder API will strictly be Knowledge Base related.  No tickets will be accepted.

I will be working swiftly to add as many Knowledge Base articles as possible, please be patient as the system is populated with information. If you do not see an article pertaining to an issue that you have. Please make sure that the issue can not be handled elsewhere first. We reserve the right to delete tickets/requests that are lazy in effort.

GenPage

 

Have more questions? Submit a request

Comments

  • Avatar
    Danieldkland

    Although i read this i still don't know how to find the play button in Technic Launcher 2.0.4

  • Avatar
    caiosilva9

    Good afternoon, I am unable to login with my Minecraft account thechnic platform, reports that login or password is incorrect, but I rigistrei me right on the site, please help me.

    Boa tarde, não estou conseguindo logar com minha conta Minecraft na plataforma thechnic, informa que login ou senha esta incorreto, porém eu me rigistrei corretamente no site, me ajude por favor.

  • Avatar
    01LuizHenrique

    tenta logar com o seu email e a senha

  • Avatar
    01LuizHenrique

    hello, I can not open any modpack or install other modpacks, could help me?

    olá, não consigo abrir nenhum modpack ou instalar outros modpacks, poderia me ajudar?

  • Avatar
    DokaHD

    Dear technick support I need some help, I can't install some modpacks licke Hexxit or Attak of the Bteam. When i wanna Install the modpacks their is following error:
    that a .zip mod can't be Install.

  • Avatar
    Super_snake53

    how do you play mods like crazy craft?

  • Avatar
    Sheherazad

    I can't download the launcher. I clicked on the link for windows version of it, but it keeps telling me that I "can't use the webpage". I ended up getting the copy of the launcher through a friend who managed to download it and make it work that way, but it stopped working completely last night. I don't know what the issue is. My java is up to date, and i even tried dropping the entire folder so that the launcher would re-install itself, but nothing. The logo for the technic launchers will show up, tells me that it's downloading things, and it would always stop at 66%. Please help?

  • Avatar
    Sheherazad

    P.S. I still can't download the launcher through normal means.

  • Avatar
    flo012345

    hi, i have a problem i have instaled the launcher but wen is want to instal any modpack i cant it instals al the mods but it stops when it is downloding minecraft assest. the error is: error downloading a file for the following pack: Realm of Mianite
    failed to download http://resources.download.minecraft.net/ad/ad7d770b7fff3b6412f75bd60cecfc4866d1cd6
    please consult the modpack author

    I deleted the whole tecknic launcher and it still dos the same error

  • Avatar
    walkergharris

    neither test pack please ignore or tekkit will load and let me play

  • Avatar
    Black53

    i can't play in technic, because username and pass is incorrec how can i play this game? help me

  • Avatar
    M4xet97

    i have the following problem.
    If I want to login in Technick Launcher there comes an erroe that my username or passworde would be incorrect, but i registered right and if i want to login i use as username M4XET97 and my password but there is the error again. Please help me

  • Avatar
    flo012345

    you need to use your minecraft unsername and pasword

  • Avatar
    sketaful

    I can't reach my pages for my modpacks. I can list the modpacks when I choose "My Modpacks" but when I click on one of the modpacks, no matter which one I only come to a "Look's like we've hit a snag!" page...

    I can't edit or remove or do anything with the packs when it is like this. :(

  • Avatar
    Mat1dan

    i`ve a big Problem.
    I can't start TEKKITmain, HEXXIT, TEKKITLite, ....
    However i can start TEKKITclassic

  • Avatar
    nosknut

    Hey!
    I can`t launch any other than the recomender version of voltz.
    I can download them all, but when i press play, the launcher shuts down, and turns back on again, at the same layout as before.
    Help!!!

  • Avatar
    adsone

    When i register and tried to log in it says invalid user name or password "i activated the email" please help me if you know how to fix it contact me on hela1133@seznam.cz

  • Avatar
    TheGamingSense

    I have the same problem as @caiosilva9

  • Avatar
    TheGamingSense

    I even used this site username and password AND my minecraft username and password

  • Avatar
    Luckyy7HD

    why cant i log in it says "Invaild credentials. Invalid username or passwoord" i hav etried resetting the my mojang password but that doesnt work D:

  • Avatar
    daniel01022005

    nao vai

  • Avatar
    daniel01022005

    que merda

  • Avatar
    hockeyminer33

    I installed the technic launcher, but when i try to login it says invalid credentials or password. Although it will let me login on the website.

  • Avatar
    gemmaster22

    Hello, i am having a slight problem, i turned my computer on, opened the technic launcher and all of the mod pack i installed have been removed, only the base mod packs are being displayed. Any help?

  • Avatar
    airwolf25

    I cannot sign in to platform it says wrong user name or password. How can I reset

  • Avatar
    airwolf25

    yes it says invalid credetials

  • Avatar
    xAcIdViRuSx

    I cant log in either, invalid credentials message keeps popping up

  • Avatar
    Knightblds

    I just made an account and downloaded it but it says Invalid Credentials when i try to login

  • Avatar
    EnderWitch31

    I am currently having issues with the launcher, because I believe due to the fact that I just changed my Minecraft username and accidently logged out of the launcher. Now I can not log in to the launcher with either usernames, or email. I have even tried to send you a message multiply times to report this problem and ask for help. I would really be grateful if someone were to reply to me and/or create a page on this cite to help fix this problem, because I noticed that other people are having similar issues. Thanks. EnderWitch31

  • Avatar
    EnderWitch31

    Never mind. I solved the issue by deleting technicpack and re-downloading it. hope this helps anyone else.

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