Platform Help Center

Things to remember when creating a help request


- Do some basic research before you post a request. We'll delete your request if there has been no self-research done

- Don't post gibberish.

- Provide necessary information. (see Necessary Information)  If you don't, we'll delete your request.

- Please attach necessary (text) files or use a paste site instead of copy/pasting an enormous log into the request. 

- If you see a knowledge base article that could refer to your issue, Provide a link in the request.


Necessary Information (Example):

  • Subject: 
    • Cannot load any modpacks when first opening the launcher (Descriptive but short)
  • Description: 
    • Type of Bug:
      • Launcher Bug - Issues before you start Minecraft
      • Solder Bug - Issues while trying to update/download modpacks
      • In Game Bug - Issues while playing Minecraft (crashes)
      • Platform Bug - Issues with technicpack.net
    • Video / Screenshot of the incident: (optional)
    • Reproduction rate: 
      • 2/10 (happened 2 out of 10 times)
    • Steps to reproduce:
      • Launched Technic Launcher
      • Observe the result
    • Expected result: 
      • Modpack images/logos should appear
    • Observed result: 
      • Nothing displays in the modpack carousel
    • Insert logs (Technic Launcher logs, Minecraft logs/crash reports):
    • Any additional info/comments

 

Have more questions? Submit a request

Comments

  • Avatar
    GameAddict341

    Harsh.

  • Avatar
    wolfgirl987

    how do you change your username or password when you are loading it up to play the modpacks ?

  • Avatar
    startjim

    why i'm i here on tis page some wan give me a DEV not some stupit support wose not even reading wath i say! and just links me to stupit pages that are useless!

  • Avatar
    Glossyleekgaming-MLG

    HOW DO YOU CREATE AN ACCOUNT

  • Avatar
    dragonshardz

    Please remember that this page is NOT the place to ask for help. You can ask for help either by visiting the IRC channel or by clicking the "Submit a Request" link in the top-right corner.

  • Avatar
    EvilLastik

    Чтобы зайти в лаунчер, нужно иметь лицензионный аккаунт?

  • Avatar
    conntroll

    can someone help me i cant download my own modpack

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